TERMS
Clear responsibility for every Teztel subscription.
Teztel subscriptions are delivered through an agreed SaaS plan, implementation scope, and service relationship with the subscribing ISP or reseller.
Subscription scope
Included users, subscribers, adapters, support, and commercial fees are defined by the active Teztel SaaS plan and order details.
Customer responsibility
Each ISP remains responsible for its customer data, network configuration, licences, service delivery, and local regulatory obligations.
Safe integrations
Network integrations are approval-based. Teztel does not send unmanaged device changes or assume unsupported vendor behaviour.
Formal agreement
The signed service agreement, order form, and applicable support scope govern the commercial relationship for each customer.