TERMS

Clear responsibility for every Teztel subscription.

Teztel subscriptions are delivered through an agreed SaaS plan, implementation scope, and service relationship with the subscribing ISP or reseller.

01

Subscription scope

Included users, subscribers, adapters, support, and commercial fees are defined by the active Teztel SaaS plan and order details.

02

Customer responsibility

Each ISP remains responsible for its customer data, network configuration, licences, service delivery, and local regulatory obligations.

03

Safe integrations

Network integrations are approval-based. Teztel does not send unmanaged device changes or assume unsupported vendor behaviour.

04

Formal agreement

The signed service agreement, order form, and applicable support scope govern the commercial relationship for each customer.